1) Website Owner Identification

In line with transparency best practices for users of this Website, the following information is provided:

  • Owner: Instituto Superior Europeo de Economía y Negocios (ISEEN)
  • Registered address (Spain): Calle Serrano, 43–45 – 4th Floor – 28010, Spain
  • Registered address (Panama): Calle 54 con Ave Samuel Lewis, Twist Tower, 28, Obarrio, Panama City, Panama
  • Contact: info (@) iseen.eu or through the Website forms

2) Terms of Use of the Website

Access to, browsing and use of this Website grants the condition of user and implies acceptance of these terms.

The user undertakes to:

  • Use the Website lawfully and responsibly.
  • Refrain from actions that may affect the security, availability or integrity of the Website (for example, unauthorized access attempts, malicious scraping, malware distribution, etc.).
  • Refrain from using Website content for unlawful purposes or in a manner that infringes third-party rights.

3) Intellectual and Industrial Property

The contents of the Website (texts, images, graphic resources, brand, logos, training materials, design, etc.) are owned by ISEEN or used under authorization/license. Reproduction, distribution, public communication or any other form of use is prohibited without prior written authorization, except where permitted by law.

4) Liability and Availability

ISEEN seeks to ensure that the information on the Website is accurate and up to date; however, it does not guarantee that it will always be error-free. ISEEN shall not be liable for:

  • Service interruptions due to technical causes, maintenance or force majeure.
  • Damages arising from use of the Website beyond ISEEN’s reasonable control.
  • Third-party content or services linked from the Website.

5) Third-Party Links

The Website may include links to third-party pages. ISEEN does not control and assumes no responsibility for the content, policies or practices of such sites.

PRIVACY POLICY

6) Personal Data We May Collect

Depending on how the Website is used, ISEEN may process:

  • Contact data: name, email, phone number, country/city, company/position (if provided).
  • Academic/professional data included by the user in forms (e.g., program interest, profile, CV if attached).
  • Technical and browsing data: IP address, browser/device identifiers and usage metrics (mainly through cookies or similar technologies; see Cookie Policy).

7) Purposes of Processing

We process personal data to:

  • Respond to inquiries sent through forms or email.
  • Manage requests related to programs, admissions, enrollment, academic guidance and related services.
  • Send information about programs, events or content when the user requests it, consents to it, or when a lawful basis applies.
  • Maintain Website security and improvement, prevent fraud/abuse, and support technical maintenance.

8) Legal Basis (Practical Terms)

Processing is generally carried out on the basis of:

  • User consent (e.g., submitting a form or subscribing to communications). Consent may be withdrawn.
  • Pre-contractual or contractual relationship (when the user requests academic/administrative management).
  • Legal obligation (when a rule requires retention or disclosure of information).
  • Legitimate interest (e.g., protecting the Website and preventing abusive use), applying reasonable proportionality criteria.

9) Data Subject Rights 

The data subject has, among others, the right to:

  • Access (to know the origin and purpose of processing),
  • Rectification (to correct inaccurate or outdated data),
  • Cancellation (to request deletion of inaccurate/irrelevant data, where applicable).

To exercise these rights, please write to the email address indicated above or use the Website form, stating:

  • Full name,
  • The right you wish to exercise,
  • A brief description of the request, and
  • Where necessary, a reasonable means of verifying identity.

10) Recipients and Service Providers

ISEEN may rely on providers (e.g., hosting, email, analytics, CRM, forms) that operate as service providers/processors for operational purposes. ISEEN may also share information with authorities where legally required.

11) International Transfers

As ISEEN operates with a presence in several countries and may use international technology providers, cross-border data flows may occur. In such cases, ISEEN will seek to apply reasonable contractual and organizational measures to protect information, in accordance with the rules applicable in each territory.

12) Retention

We will keep personal data:

  • For as long as needed for the stated purpose (e.g., responding to your inquiry or managing an academic process).
  • For reasonable periods for backups, auditing and compliance.
  • Until you request cancellation where applicable, or withdraw your consent when that is the relevant basis.

COOKIE POLICY

13) What Cookies and Similar Technologies Are

Cookies are small files or identifiers stored by the browser to enable Website functions, improve user experience, obtain usage metrics, or remember preferences.

14) Types of Cookies We May Use

Depending on the Website configuration, we may use:

  • Technical/functional cookies: necessary for operation (security, session, load balancing, forms).
  • Preference cookies: remember settings (language, configuration).
  • Analytics/measurement cookies: help understand Website usage and improve content.
  • Marketing cookies: if enabled, allow campaign measurement or personalization of advertising content.

15) Control and Configuration

  • You may block or delete cookies through your browser settings.
  • If you disable technical cookies, some parts of the Website may not function properly.

16) Changes

ISEEN may update these policies to reflect operational, technical or regulatory changes. The version published on the Website will be the one in force.